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Batas Pendaftaran: 30 November 2022, 17:37
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Sr. CRM Specialist (Bandung)

Bandung, Jawa Barat
Technology, Information and Internet
Diunggah a year ago

Deskripsi Pekerjaan

Job Description

  • Drive strategy for omni-channel expansion in order to engage members and improve retention and growth (This includes channel strategy for email, web push, in-app push, and WhatsApp)
  • Create, maintain, monitor and optimize CRM programs, including crafting content, managing system triggers, increased personalization, targeted segmentation, etc.
  • Own all metrics in order to proactively optimize and develop all CRM programs to create the best customer experience
  • Collaborate with marketing teams and across teams, including product, engineering, and data to achieve the collective CRM vision
  • Spotting ways to improve usage of the CRM tool through automating tasks & flows
  • Lead development of the roadmap for a clear A/B or Multivariate testing framework of new and existing programs to increase growth and improve retention
  • In-depth analysis of campaigns

Minimum Qualifications

  • 1-3 years of experience working on Marketing automation tools like MoEngage, Braze, CleverTap, etc.
  • Have an ability to thrive in a fast-paced environment
  • Should have an eye for detail, analytical mindset
  • Should be able to do quick and flawless execution of campaigns on MoEngage

Informasi Perusahaan

Nama Perusahaan
Bandung, Jawa Barat
Technology, Information and Internet
Klik Disini
Jumlah Karyawan
More than 500 orang