Job Overview Raena helps digitally savvy millennials generate side income by selling high quality beauty products. We curate original and effective products from a trusted network of suppliers across the world, so our sellers are always assured of quality. We launched last year, and thousands of women are now driving meaningful income leveraging Raena’s platform. Join us to be a part of a culturally diverse team! We are seeking to hire a E-commerce Associate to join our existing top-notch team. If you're a hard-working professional, Raena. is an excellent place to grow your career. You'll be glad you applied to Raena Responsibilities for E-commerce Associate Driving the sales performance of the e-commerce platform Managing and executing promotional campaigns/ads and update stocks on e-commerce platform.
Providing insights on customer shopping trends to support assortment selection and identify assortment gaps Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments Working closely with demand planning and warehousing teams in order to ensure smooth order fulfilment. Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance.
Requirements for E-commerce Associate You have a degree in Marketing, Business Administration or related field. You have prior experience in a similar role. Experience within digital marketing is a plus. You possess a solid understanding of e-commerce frameworks. You have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment. You have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously. You are a creative and strategic thinker with a strong customer orientation. You have excellent interpersonal and communication skills in English & Bahasa both, thrive in matrix environments and are adept at building relationships with different stakeholders.